Privacy Policy
Last Updated: January 4, 2026
Our Commitment to Privacy
At TopHands Holly Springs Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
Information You Provide
We collect information you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Property location and project details
- Messages or inquiries you send us through our contact forms
- Payment information when you hire our services
Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website or search terms used
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Provide and improve our concrete services
- Respond to your inquiries and schedule appointments
- Send you estimates and project updates
- Process payments and maintain service records
- Send occasional updates about our services (you can opt out anytime)
- Improve our website and customer experience
- Comply with legal obligations
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
We limit access to your personal information to employees and contractors who need it to provide services to you.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in these situations:
- With service providers who help us operate our business (like payment processors)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our customers
- With your consent or at your direction
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings, but disabling them may affect some website features.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights and Choices
You have the right to:
- Access and review the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Object to processing of your information in certain circumstances
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
TopHands Holly Springs Concrete
209 W Elm Ave, Holly Springs, NC 27540
Phone: (817) 601-6824
Email: support@hollyspringsconcreteco.com